Business Travel Points
As part of an offering of integrated travel products, Concur launched a concept of "travel points" where users could earn points by booking within their corporate travel policies. These points could be calculated based on policy, or price, depending on how a company chose to implement the program. It also allowed users to book travel outside the Concur system, using a Price-to-Beat based on average expensed amounts for specific travel destinations. Users could later "spend" these travel points as a way to get around policy violations in the future.
I designed the implementation of a Price-to-Beat generator for our mobile product, as well as the display of travel points in our mobile app. I designed the flow through the product when users "spent" their points to get around policy violations, and made some modifications to how the Price-to-Beat and Travel Points Bank were displayed within search results in our web product. I also worked on some helpful in-product messaging which alerted the user to these new features in our web product and gave them an overview of how they could find them. I worked closely with the development team to ensure that the designs were able to be implemented using our current technologies by the time the program was set to launch.