Travel App Center
The Concur App Center is a place where Concur users can connect their Concur account with other applications that they use to conduct their business.
This project was a revamp of the current product offering, as well as a launching of it in our mobile application. There were two problems we were trying to solve: exposure, and scalability. App Center was on a path of growth, and needed to be more of a marketplace that users could relate to. It needed to expose the correct apps to the correct users, and it needed to do all of this within a responsive framework that could be utilized on our marketing site, within our web product, and within our mobile application.
I proposed a design which removed the previous stratification between “apps for me” and “apps for my business,” in order to gain exposure of these apps to a wider audience. Though leading storymapping sessions, we identified that this necessitated a need for tracking and administrative tools to be put in place. While the development team worked on backend tasks to prepare for that eventuality, I started creating sketches and wireframes to demonstrate the UI that would be shown to end users, and process flows to illustrate how the screens fit into the overall user path. I collaborated with developers within their sprint cycles to see the project to completion, while working ahead on screens that would guide their work in future sprints. We are now in production mode for the web product, having launched the mobile version in spring of 2015.